Meet the Caregivers
The care team at Heartfelt Care at Home is made up of hundreds of trained and experienced caregivers. Each one of them is a W2 employee of our company and not a 1099 contractor.
By having employees instead of contractors, this means that each provider is fully insured and protected. This allows you and your family to have the peace of mind that your caregiver is taken care of. We take great pride in being able to offer our caregivers full industry leading benefits, paid sick time, 401K, and paid training opportunities. We specifically look for caregivers and team members who are passionate about providing excellent care with compassion and kindness. When you hire Heartfelt Care at Home: A Total Care Connections Family Company, you can rest assured that your caregiver has been hand selected to match you and your family’s specific care needs.
If you’d like to join our team, please take a look at our open positions and apply today!
Nationwide Background and Drug Screening
Whenever a new employee joins our team, Heartfelt Care at Home completes a full nationwide background check and drug screen. We know how important it is to properly screen each person before determining to hire them and send them out into your home. But we don’t stop there.
We have invested in ongoing monitoring as well.
Regularly, each of our employees undergoes a new background screen to ensure that they continue to maintain a clean record throughout their career with Heartfelt Care at Home.
State-of-the-Art Caregiver Training
Heartfelt Care at Home provides an industry-leading training certification to all of our employees called a “Personal Care Worker” certification. This certification takes them through a full series of video training followed up by hands-on training in our state-of-the-art training facilities. Every caregiver must pass a skills test to ensure they are well equipped to safely provide all personal care for each client they serve.
This comprehensive training includes safe transfers, how to assist with toileting and bathing, as well as more advanced training with personal care tasks, and other devices used to assist with more advanced disabilities. Every Heartfelt Care at Home caregiver meets and exceeds the State of Colorado licensing requirements. We are committed to ensuring that each caregiver who represents Heartfelt Care at Home: A Total Care Connections Family Company, does so with skill, compassion, and a unmatched commitment to excellence.
HIPAA Compliant Technology
Before a caregiver ever comes to your home, we provide them with a full plan of care that is developed by the Client Care Coordinator who initially came to assess and sign-on your loved one for our services.
We use state of the art technology to make this plan of care available to them through a HIPAA-compliant smart phone application ensuring that your personal and private health information is kept safe and secure. Your Heartfelt Care at Home caregiver will utilize this same smart phone app to clock-in and out via GPS technology and to document all tasks performed. This information can then made available to you in real-time via our online “Family Room” portal giving you full transparency into the care that is being provided to your loved one.
Your Perfect Match
Our top priority and goal is to always match you and your loved one with the right caregiver. Not only do we strive to meet the specific care needs required, but we also meet mental and emotional needs as well. Personality is one of the biggest parts of making a successful caregiver and client match, and our scheduling team always takes the time to ensure that we send you the best caregiver for your needs.
You and your loved one deserve nothing short of the best care available and that is why Heartfelt Care at Home and Total Care Connections has been trusted by thousands of families over the years.
Complimentary Consultation
Fill out our online form, and a member of our team will reach out to you to schedule a complimentary in-home, video, or phone assessment.
complimentary consultation
Heartfelt Care at Home
Specialty Care Programs
Heartfelt Care at Home Services
Resource Center
Our Locations
- 2050 S Cottonwood Drive
Tempe, AZ 85282 - Phone: 480-387-1927
- Serving Arizona locations with World-Class care from Total Care Connections.
- 3017 W Ina Road STE 151
Tucson, AZ 85741 - Phone: 520-546-1554
- Serving Arizona locations with World-Class care from Total Care Connections.
- 12515 W Bell Road #100
Surprise, AZ 85378 - Phone: 602-777-7811
- Serving Arizona locations with World-Class care from Total Care Connections.
