Our Story

Home Care Services in Colorado Springs.

 Heartfelt Care at Home was founded in 2016 by Greg Coopman and has become the premier provider of home care services throughout Colorado Springs and El Paso County. Greg has a long history in Colorado Springs as a leader within the home care industry and has been instrumental in building the Heartfelt reputation as a true resource for all things senior care. After serving thousands of seniors and building a strong team of the best caregivers in the industry, Heartfelt Care at Home became a part of the Total Care Connections family group of companies in early 2021. Through this acquisition, Heartfelt Care at Home remains a locally grown and family owned company with expanded infrastructure and capabilities to provide even better care to our clients and also to our caregivers as well by providing world class benefits and an experience that is second to none.

Families put their trust in Heartfelt Care at Home because of our commitment to the extraordinary and the 5-star customer service that our team provides 24 hours/day. Our caregivers provide everything from companionship to a senior who may live alone to full hands-on care to those who need assistance with all activities of daily living. Our goal is to empower our clients to thrive at home for as long as possible. Our trained caregivers bring compassion, empathy, and radical generosity to make an impact on every client that we serve. 

Meet Our

Meet Katherene! She is the Executive Director of Heartfelt Care at Home, a Total Care Connections family company, and leads our teams across all offices of Total Care Connections.

The Management Team

Our team consists of passionate and highly trained individuals dedicated to helping our clients get the best possible care.

Katherene Watkins
Executive Director
Elizabeth Dyckman
Human Resources Manager
Laura Kozlowski
Branch Manager
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Our Values

Your loved ones well-being is important to us. Here’s how we ensure we deliver the best possible care to our clients.

Servant Leader

Service Oriented. Compassionate. Equity. Extraordinary Love. Takes Initiative. Humility

Can Do Spirit

Flexible. Optimistic. Fun. Joyful. Relentless. Commitment to Creating Value. Grit. Resiliant.

Commitment to the Extraordinary

Professional. Reliable. Do What You Say. Honest. Committed. Does The Right Thing. Integrity. Goes Above and Beyond. 


Genuine. Speaks Truth. Humbly Confident. 

Radical Generosity

Help First. Encouraging. Uplifting. Respectful of Others. Selfless.

the team

Want to join our team of compassionate home care providers?

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Complimentary Consultation

Fill out our online form, and a member of our team will reach out to you to schedule a complimentary in-home, video, or phone assessment.

complimentary consultation

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